1
Enquiry
Explain the workflow, digital need, timeline and budget context. You do not need to know the technical solution.
Process
Clear discovery protects quality, budget and delivery.
The process stays consistent whether the result is custom software, a product adaptation, a website or a focused digital asset.
2
Discovery
Clarify users, records, current tools, friction, decisions, required outputs and available evidence.
3
Scope
Define what the first release includes, excludes, depends on and must prove.
4
Quote
Confirm deliverables, timeline, revision allowance, assumptions and next steps.
5
Build
Create the agreed software, website, document, resource or workflow using AI-assisted and human-reviewed implementation.
6
Review
Validate the target workflow and neighbouring areas. Revisions refine the agreed scope rather than creating a new project.
7
Handover
Deliver, deploy or package the work with practical guidance, known boundaries and a clear next step.
